Privacy Policy

What we collect

• Account: your email address, used only for sign-in.
• Chart profiles: for you and any family members you add — name, date of birth, birth time, and birth location. This is used to compute an astrological chart and is the core input the app needs to function.
• Conversation content: the questions you type and the answers generated for you, so you can see your chat history and we can review answer quality.
• Feedback: thumbs-up/thumbs-down ratings you give on individual answers.
• Purchases: your plan, your credit balance, and a record of each purchase, spend and refund (amounts and times; never the content of your questions). We never see your card details: Google Play or Stripe handles payment.
• Disclaimer acceptance: when you accept the app's disclaimer, we record which version you accepted, when, the app's language at the time, and the platform (Android, iOS or web).
• Things Lumi remembers: durable facts you share in conversation (for example your work or family situation), so answers keep their context. You can review these and delete any of them in the app.
• Life events, only if you opt in: if you choose to share real life events for research, category by category, they are anonymized before use (see below). Declining is a complete, valid answer.
• App usage and diagnostics: which features you use (for example asking a question, opening your Life Story or viewing plans), the days you open the app, your platform (Android, iOS or web), app version, language and device type, linked to your account identifier. We use this to understand which features help people and to fix problems. It never includes the text of your questions or answers, or your birth details. If the app crashes, a crash report (the error, device model and operating system) is sent so we can fix it.

How it's used, and who sees it

Chart calculations (planetary positions, houses, etc.) happen within our own systems. To generate the actual written answer to your question, your chart data and question text are sent to Google's Vertex AI (Gemini) — Google's own data-handling terms apply to that processing. Account and chart data is stored in Google Firebase (Authentication, Firestore, Hosting).

Purchases are handled by Google Play (in the app) or Stripe (on the web, in the United States only), and managed through RevenueCat. RevenueCat receives your account identifier and your purchase details, never your chart or your conversations.

On the web, your IP address is used to work out your country, only to decide whether web checkout is offered. The lookup runs on our own server against a country database (IP geolocation by DB-IP); your address is not sent to anyone for this. Like most websites, our hosting provider's standard request logs also record IP addresses.

Usage events and crash reports are processed by Google Firebase Analytics and Firebase Crashlytics. We don't use advertising identifiers, show ads, or share this data with advertisers.

We do not sell your data to anyone.

Family profiles and children

An account holder may create chart profiles for family members, including minors. That information is entered and controlled entirely by the adult account holder — it is not collected directly from a child, and minors do not have their own separate login. When a profile belongs to a minor, the app deliberately adjusts how it phrases certain classical astrological content (for example, framing future-life topics like marriage or career in future tense rather than present tense, and avoiding graphic or explicit classical text about a minor's future spouse) — this is an active behavior of the system, not just a policy statement.

The number of profiles you can create depends on your plan, and is shown in the app.

Retention and deletion

• You can delete any individual question/answer exchange at any time from within the chat.
• You can permanently delete your entire account — every profile, all conversation history, and the account itself — from Settings → Delete my account in the app, or by emailing us at the address below. This is irreversible.
• A small amount of anonymized, non-identifying data (the question text, the answer, and which life area it concerned — with no name, email, or account identifier attached) may be retained after account deletion, used only to review and improve answer quality in aggregate.
• Billing records (amounts, counts and times only; never your questions, answers or birth details) are kept after you delete your account. Store refunds and payment disputes can arrive months after a purchase, and we need these records to handle them.
• Life events you opted in to share for research are anonymized before they are stored: names, companies and places are removed, and the record has no link back to you. They are kept for up to 7 years and are never sold or shared.

Not professional advice

This app provides astrological interpretation for entertainment and reflection. It is not medical, legal, financial, or psychological advice, and the app is designed to decline requests seeking those specifically. If you're dealing with a real medical, legal, financial, or mental-health concern, please consult a qualified professional.

Contact

Questions about this policy, or a data-deletion request: AnantLumina@gmail.com